Delivery & Postage

Credit Card Security

We use PayPal for all our online payments as it is known and trusted as being a leading and secure payment gateway for web transactions and sales. However a PayPal account is NOT required to make a purchase – debit and credit cards may be used.

Our Delivery Commitment

When you make your purchase we aim to dispatch your items within 2 working days providing there are no queries with your order and 

We also sell directly from our shop therefore some items may occasionally be out of stock. Should this occur, we will contact you by phone to discuss options. Please provide a daytime telephone number so we can contact you if required.

Minimum Order

There is a minimum order value of £10 to use our checkout on this site.

Purchase and Collect For Local Customers

For customers who enjoy calling into the shop, you may purchase items online to avoid the disappointment of missing a particular fabric or pre-cut.  Then collect at the shop at a later stage. Select the ‘Collect at shop’ box in the carriage options. NOTE: This option only appears after you input your address and ‘BT’ Postcode details, then you will be directed to the checkout stage and your lovely fabric will be here waiting for you to collect when you next stop by!

NOTE. This Service is ONLY available for customers with “BT” postcodes.

Royal Mail

PLEASE NOTE this is not a tracked shipping service therefore, in the event of a package being lost, claims are limited to the value of £20 by Royal Mail.

Should you require a ‘Royal Mail Signed For’ delivery or a ‘Royal Mail Special Delivery Guarantee’ service please contact us directly for rates.

UK Royal Mail Postage Rates

For orders between £10.00 and £14.99, postage and packing is £2.00
For orders between £15.00 and £29.99, postage and packing is £3.00
For orders between £30.00 and £39.99, postage and packing is £4.00
For orders between £40.00 and £49.99, postage and packing is £5.00
For orders above £50.00, postage is FREE – our way of saying ‘thank you’! – Free carriage applies to orders consisting of fabric only!

Orders which include products such as: rulers, wadding or other bulky items difficult to ship, then a charge will apply*

UK Free Shipping

*Please note, that all carriage FREE orders of £50 plus ( Fabric only) will be sent by ‘second class signed for’ via Royal Mail, this will require a signature on delivery.

European Postage Rates (tracked & signed for service)

For orders between £10.00 and £14.99, postage and packing is £6.00
For orders between £15.00 and £29.99, postage and packing is £8.30
For orders between £30.00 and £39.99, postage and packing is £9.10
For orders between £40.00 and £99.99, postage and packing is £12.55
For orders between £100.00 and £149.99, postage and packing is £16.75
For orders above £150.00 the postage and packing is £18.65

Postage rates for the Rest of the World (tracked & signed for service)

For orders between £10.00 and £14.99, postage and packing is £8.00
For orders between £15.00 and £29.99, postage and packing is £9.35
For orders between £30.00 and £39.99, postage and packing is £11.15
For orders between £40.00 and £99.99, postage and packing is £17.35
For orders between £100.00 and £149.99, postage and packing is £20.00
For orders above £150.00, the postage and packing is £22.00

Returns

Please see our Full Terms &Conditions for full returns information.